
Terms of Service
Updated November 23rd, 2022
1. Welcome to TRVLR
Welcome to the TRVLR website located at https://trvlrpay.com/ ("Website"). The terms "we", "us", "our", and “TRVLR” refer to TRVLR, Inc., a Delaware corporation. Access to our Website, any TRVLR mobile or tablet application, or any other feature or other TRVLR platform (collectively the "Platform") is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms").
Please read the Terms carefully. We recommend that you print a copy of the Terms for future reference. You should also read our Privacy Policy, which also governs your use of our Platform and sets out the terms on which we may process any personal information that we collect about you, or that you provide to us, and is incorporated by reference into the Terms. The Privacy Policy can be found here - https://www.trvlrpay.com/privacy. By accessing or using our Platform, you acknowledge and agree to have read, understood, and agreed to be legally bound by the Terms and our Privacy Policy.
PLEASE BE AWARE THAT SECTION 15 OF THESE TERMS CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF YOUR ACCEPTANCE OF THESE TERMS. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
If you do not agree to the Terms, you may not use or access our Platform. If you have a TRVLR account and wish to terminate your agreement to the Terms, you can do so at any time by closing your account and no longer accessing or using the Services.
2. Changes to the Terms
We may change or otherwise modify the Terms in the future in accordance with the terms and conditions herein, and you understand and agree that your continued access or use of the Platform after such change signifies your acceptance of the updated or modified Terms. We will note the date that revisions were last made to the Terms at the top portion of these Terms, and any revisions will take effect upon posting. We will notify registered users of our Platform (such registered users to be referred to as “Account Holders”) of material changes to these terms and conditions by either sending a notice to the email address associated with the Account Holder’s profile or by placing a notice on the Platform. Be sure to return to this page periodically to review the most current version of the Terms.
3. Services Offered
Platform Purpose. The Platform is currently made available for travelers and travel providers, including, but not limited to, hotels, resorts, travel agencies, travel management companies, tour operators, destination management companies, cruises, insurance, airlines, vacation rental, ground transportation and other travel-related services.
The Platform is to be used solely for travelers to pay for bookings and for all travel providers to engage with customers and potential customers in order to receive payments for travel bookings and assist travel, tourism, and hospitality businesses (collectively, the "Services"). TRVLR does not provide, own or control any of the travel providers services and products that you can purchase through our Platform (“Product(s)”). The Products are owned, controlled or made available by third parties (the “Providers”), either directly (e.g., a hotel) or through a facilitator of hotel reservations (e.g., a travel company). Our Platform only shows Products that have a commercial relationship with us, and it doesn’t necessarily show all of the Providers' products or services.
Paying for a Booking on the Platform. If you opt to use the Services, the payment of a travel booking will solely be between you and the Provider identified on the booking confirmation page. TRVLR is not a contractual party to your booking. Once you authorize a payment on the Platform, TRVLR will process this payment at the appropriate moment through it’s payment process provider, and distribute the proceeds to the Provider responsible for the booking. When you make a payment through TRVLR, our Platform acts as payment gateway between Travelers and Providers, and you will only have a valid booking with a Provider if you receive written confirmation from that Provider accepting your booking. The contract for the relevant booking will be made between you and the Provider. TRVLR will identify the Provider responsible for your booking, who is the actual merchant of record, on your official payment confirmation correspondence. TRVLR has no responsibility for the booking or the Product because TRVLR neither creates the description of the Product, defines the price and any fees, confirms any booking, nor provides the Products that you book. If you have any issues or disputes around your booking and/or the Product, you agree to address and resolve these with the Provider.
As such, the Provider’s terms and privacy policies apply to your booking and you must agree to, and understand those terms. Further, the terms of the accommodation where you plan to stay, if different from the Provider, will also apply to your booking, so you must also agree to, and understand those terms. Your interaction with any Provider accessed through our Platform is at your own risk, and TRVLR does not have any responsibility should anything go wrong with your booking, including issues relating to cancellations and refunds. TRVLR has no control over the Products or Providers.
4. ACCESS AND USE
Account Creation. In order to use certain features of the Site, you must register for an account and provide certain information about yourself as prompted by the account registration form. For further information please refer to our Privacy Policy. By deleting your account, all of your personal information will be permanently removed.
As a condition of your access and use of the Platform, you warrant that:
​
-
You are at least 18 years of age;
-
All required registration information you submit is truthful and accurate;
-
You will maintain the accuracy and completeness of your account information;
-
You possess the legal authority to create a binding legal obligation;
-
You will use the Platform in accordance with the Terms;
-
You will only use this Platform for your private use to book legitimate hotel reservations;
-
All information supplied by you to our Platform is true, accurate, current and complete; and
-
As an Account Holder, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.
TRVLR only allows one account registration per person. You are responsible for the use of your account and the confidentiality of your user account information, in particular your password. You must not disclose it to any unauthorized third party. If you know or suspect that anyone other than you knows your password, you must notify TRVLR immediately.
We retain the right at our sole discretion to deny access to anyone to our Platform and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms.
​
5. PLATFORM CONTENT
Provider Content. TRVLR may host content, including prices, images and other information, made available by or obtained from Providers (the “Content”). TRVLR is in no way responsible or liable for the accuracy, quality, completeness, reliability, timeliness or trustworthiness of the Content, and TRVLR has no influence over the Content.
User Feedback. If you provide TRVLR with any feedback or suggestions about the Platform or Services (“Feedback”), you hereby assign to TRVLR all rights in such Feedback and agree that TRVLR shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. TRVLR will treat any Feedback you provide to TRVLR as non-confidential and non-proprietary. You agree that you will not submit to TRVLR any information or ideas that you consider to be confidential or proprietary.
Currency. The options presented on the Platform are displayed in the Provider’s currency of choice. Foreign exchange conversion rates may vary and your payment provider (e.g. your credit card company) may charge conversion fees and apply another date’s exchange rate.
6. PROHIBITED ACTIVITIES
As a user of the Platform, you agree not to:
​
-
make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
-
access, monitor or copy any content or information of our Platform using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
-
violate, bypass, or circumvent measures employed to prevent or limit access to our Platform;
-
take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
-
deep-link to any portion of our Platform (including, without limitation, the purchase path for any Products) for any purpose without our express written permission which we may withdraw at any time in our discretion; or
-
"frame", "mirror" or otherwise incorporate any part of our Platform into any other website without our prior written permission which we may withdraw at any time in our discretion.
Moreover, you must not misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.
If your activity on our Platform shows signs of fraud, abuse or suspicious activity, TRVLR may deny its services to you, and close any associated TRVLR accounts. If you have conducted any fraudulent activity, TRVLR reserves the right to take any necessary legal action and you may be liable for monetary losses to TRVLR, including litigation costs and damages. To contest the freezing or closure of an account, please contact TRVLR.
7. THIRD-PARTY CONTENT
Our Platform may contain hyperlinks to websites or display advertisements operated by parties other than TRVLR. Such third-party content is provided for your reference only. We do not control such websites or advertisements and are not responsible for their contents or the privacy or other practices of such third-parties. The Terms will not apply to your use of or access to any third-party content that you access via our Platform. Your use of or access to any third-party content may be subject to additional terms and conditions, which we suggest you read carefully before you visit any such third-party source.
Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from our Platform or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
8. INTELLECTUAL PROPERTY RIGHTS
License. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.
Platform Content. You acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Platform and its content are owned by TRVLR or licensed to TRVLR by the Providers. Neither these Terms (nor your access to the Platform) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 22.1. TRVLR reserves all rights not granted in these Terms. There are no implied licenses granted under these Terms.
Certain Restrictions. While you may make limited copies of your itinerary (and related documents) for hotel reservations paid through our Platform, the rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Platform, whether in whole or in part, or any content displayed on the Platform; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Platform; (c) you shall not access the Platform in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Platform shall be subject to these Terms. All copyright and other proprietary notices on the Site (or on any content displayed on the Platform) must be retained on all copies thereof.
If you copy or use any part of the Platform in breach of the Terms, your right to use the Platform will cease immediately and you must destroy any copies of the materials you have made. You agree not to generate automated page impressions or content on the Platform.
Copyright/Trademark Information. Copyright © 2022 TRVLR, Inc. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
9. DATA PRIVACY
TRVLR believes in protecting your privacy. Please click here - https://www.trvlrpay.com/privacy - to review our Privacy Policy. Any personal information that we collect about you as you browse and use our Platform will be used in accordance with our Privacy Policy. To find out more about the data we collect about you and how we use it please review our current Privacy Policy, which also governs your use of the Platform and, as stated above, is incorporated by reference.
10. PLATFORM AVAILABILITY
We do not guarantee that our Platform will always be available, be uninterrupted, secure or free from bugs or viruses, nor that the Platform will be free from errors or omissions. We may suspend, withdraw, discontinue or change all or any part of the Platform without notice to you.
We shall not be liable for any delay or failure to perform resulting from causes outside of our reasonable control, including, without limitation, any failure to perform due to unforeseen circumstances or cause beyond our control such as acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, epidemic or other natural disaster, shortages of transportation facilities, fuel, energy, labor or materials or a failure of public or private telecommunications networks.
11. DISCLAIMERS
THE SITE IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
12. LIMITATION ON LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.
FURTHER, IN NO EVENT SHALL COMPANY BE LIABLE TO YOU FOR ANY DISPUTES, CHARGEBACKS, OR OTHER TRANSACTION-ORIGINATED ISSUES BETWEEN TRAVELERS AND A TRAVEL PROVIDER.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
13. INDEMNIFICATION
You agree to indemnify and hold TRVLR (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to, arising out of, or in connection with (a) your use of the Platform, (b) your violation of these Terms, © your violation of applicable laws or regulations, or (d) disputes, chargebacks, or other transaction-originated issues.
TRVLR reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of TRVLR. TRVLR will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
14. RELEASE
You hereby release and forever discharge TRVLR (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Platform (including any interactions with, or act or omission of, other Platform users or any third-party links). IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
15. DISPUTE RESOLUTION
TRVLR is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section.
PLEASE READ THIS SECTION 15 (SOMETIMES REFERRED TO HEREIN AS THIS “ARBITRATION AGREEMENT”) CAREFULLY. IT IS PART OF YOUR CONTRACT WITH COMPANY AND AFFECTS YOUR RIGHTS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with these Terms or the use of any product or service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and the Company, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under these Terms.
Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the Company should be sent to: 5142 Hollister Avenue # 548, Santa Barbara, California 93111. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally. If you and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims, counterclaims, or request for relief under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other disputes shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Authority of Arbitrator. The arbitrator shall have exclusive authority to (i) determine the scope and enforceability of this Arbitration Agreement and (ii) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Company. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.
Waiver of Jury Trial. YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Company are instead electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 8.2(a) (Applicability of Arbitration Agreement) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
Waiver of Class or Other Non-Individualized Relief. ALL DISPUTES, CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this section’s limitations as to a given dispute, claim, or request for relief, then such aspect must be severed from the arbitration and brought into the State or Federal Courts located in the State of California. All other disputes, claims, or requests for relief shall be arbitrated.
30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: contact@trvlr.id, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your Company username (if any), the email address you used to set up your Company account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
Severability. Except in relation to the Waiver of Class or Other Non-Individualized Relief, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Company.
Modification. Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Company at contact@trvlrpay.com.
16. COMPLAINTS OR QUERIES
If you have any queries or complaints about the Platform, please contact us here: contact@trvlrpay.com. We will use reasonable efforts to respond to you promptly.
17. EXPORT
The Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.
18. CONSUMER COMPLAINTS
If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
19. ELECTRONIC COMMUNICATIONS
The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.
20. ENTIRE TERMS
These Terms constitute the entire agreement between you and us regarding the use of the Platform. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without TRVLR's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. TRVLR may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.
21. MISCELLANEOUS
The Terms and any non-contractual obligations arising out of them are governed by the Federal Arbitration Act, federal arbitration law, and for searches or bookings made by U.S. residents, the laws of the state in which you reside, without regard to principles of conflicts of laws. Use of our Platform is unauthorized in any jurisdiction that does not give effect to all provisions of the Terms, including, without limitation, this paragraph.
Our performance of the Terms is subject to existing laws and legal process, and nothing contained in the Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our Platform or information provided to or gathered by us with respect to such use.
The Terms do not create or infer any rights that are enforceable by any person who is not a party to them.
Fictitious names of companies, products, people, characters, and/or data mentioned on the Platform are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
22. CONTACT INFORMATION
Address
5142 Hollister Avenue # 548
Santa Barbara, California 93111
E-Mail
contact@trvlrpay.com